Ticket Pricing, Info & COVID Protocols

buy tickets now logoDoors will open 30 minutes prior to each film showing.

Movie ticket prices for standard programming
$10.00 General

$9.00 Seniors, Students, & Veterans

Call 934-7010 for information.

Tickets can be purchased anytime via the link above, in person at the Box Office window or over the phone with a credit card, Monday-Friday, 10:00am-3:00pm. Box Office also opens 30 minutes prior to movie time. We accept all major credit cards: Visa, MasterCard, Discover and American Express.
*All sales are final – all tickets are non-refundable.

  • In the event of EVENT CANCELLATIONS, refunds or vouchers can be issued. The Palace Theater will not be responsible for the refund of any Internet convenience fees.
  • TICKET SWAPPING: Tickets purchased for movies and SOME Live Shows can be swapped to another day, as long as the original show date you purchased has not passed. Tickets CAN NOT be switched to another date if the original show or movie you purchased for has already passed, no exceptions.

Covid-19 Safety Protocols

  • Contactless temperature check and hand sanitizing required upon entry to the theater

  • When booking tickets, ticketing software will automatically block off the seats in front of, behind and to the sides of your party to allow for social distancing

  • Bathrooms, lobby and shared spacesĀ are sanitized hourly and between screenings

  • Masks are required for entry into the Hilo Palace Theater

  • Patrons will be asked to immediately enter the auditorium and find their seats upon arrival

  • Deep theater cleanings before and after movies


For more information please reach out to our office at 808-934-7010